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Content Support Specialist

2 months, 1 week ago
Serbia, Azerbaijan, Georgia, Kazakhstan, Uzbekistan
Full-time
Entry Level
Customer Support
Technical Writing and Documentation
Apply Now
Emerging Travel Group

Emerging Travel Group

Emerging Travel Group specializes in developing advanced online booking platforms that cater to a diverse clientele, including individual travelers, travel agents, and businesses, while also providing solutions that enhance the visibility of accommodat...

Consumer Services
251-1K
Founded 2010
$64M raised
View All Jobs 13

Description

  • Process incoming content editing requests from emails, tickets, hotel profiles, and corporate chat messages.
  • Prepare and proofread texts for product team projects.
  • Ensure the accuracy and relevance of hotel information, including descriptions, services, photos, room categories, accommodation conditions, and payment and cancellation policies.
  • Maintain and update the hotel tax database, including adding and correcting hotel- and regional-level taxes and handling tax documentation.
  • Monitor and update geodata, correcting hotel location information and geographic objects.

Requirements

  • Ability to quickly switch between tasks and manage several assignments in parallel.
  • Excellent spelling and punctuation, with strong computer literacy.
  • Confident PC user with experience using Google Docs.
  • Strong attention to detail, perseverance, and self-organization.
  • English proficiency at Upper-Intermediate level or higher.
  • Experience in content editing or similar administrative work is preferred.
  • Ability to work a 2/2 shift schedule.
  • Remote work availability.

Benefits

  • Remote work format with a 2/2 shift schedule and flexibility in working hours if needed.
  • Supportive team environment focused on collaboration and growth.
  • Internal programs for onboarding, training, soft skills development, and leadership development.
  • Partial reimbursement for external training and conferences.
  • Corporate English school with group and individual lessons plus speaking clubs.
  • Corporate discounts on hotels and travel services.
  • MyTime Day Off: one additional paid day off without loss of compensation.

Interested in this position?

Apply directly on the company website

Apply Now

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