Content Support Specialist

21 hours, 11 minutes ago
Full-time
Entry Level
Technical Writing and Documentation
Emerging Travel Group

Emerging Travel Group

Emerging Travel Group specializes in developing advanced online booking platforms that cater to a diverse clientele, including individual travelers, travel agents, and businesses, while also providing solutions that enhance the visibility of accommodat...

Consumer Services
251-1K
Founded 2010
$64M raised

Description

  • Process incoming content editing requests from emails, tickets, hotel profiles, and corporate chat messages.
  • Prepare and proofread texts for product team projects.
  • Ensure the accuracy and relevance of hotel information, including descriptions, services, photos, room categories, accommodation conditions, and payment and cancellation policies.
  • Maintain and update the hotel tax database, including adding and correcting hotel- and regional-level taxes and handling tax documentation.
  • Monitor and update geodata, correcting hotel location information and geographic objects.

Requirements

  • Ability to quickly switch between tasks and manage several assignments in parallel.
  • Excellent spelling and punctuation, with strong computer literacy.
  • Confident PC user with experience using Google Docs.
  • Strong attention to detail, perseverance, and self-organization.
  • English proficiency at Upper-Intermediate level or higher.
  • Experience in content editing or similar administrative work is preferred.
  • Ability to work a 2/2 shift schedule.
  • Remote work availability.

Benefits

  • Remote work format with a 2/2 shift schedule and flexibility in working hours if needed.
  • Supportive team environment focused on collaboration and growth.
  • Internal programs for onboarding, training, soft skills development, and leadership development.
  • Partial reimbursement for external training and conferences.
  • Corporate English school with group and individual lessons plus speaking clubs.
  • Corporate discounts on hotels and travel services.
  • MyTime Day Off: one additional paid day off without loss of compensation.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Support Specialist - Freelance AI Trainer

Mindrift.ai: Be the “I” in AI Internet Software & Services

Mindrift is seeking English-proficient contributors for project-based AI work testing and improving customer-service scenarios for banking and financial services systems.

20 hours, 56 minutes ago

Spanish-Speaking Customer Experts Consumer Electronics - Work Remote In Greece

Mercier Consultancy Professional Services

Mercier Consultancy Group is hiring Spanish-speaking Customer Experts in Greece to support consumer electronics customers across phone, email, and chat in a fast-paced international support environment.

CRM
21 hours, 11 minutes ago

Medical Billing Specialist | Endocrine Care

Winning Assistants Health Care Providers & Services

Medical Billing Specialist for a remote endocrine care practice serving patients in Utah, responsible for managing billing operations and resolving patient and insurance billing concerns.

Cybersecurity HIPAA
21 hours, 11 minutes ago

Medical Appointment Setter

Winning Assistants Health Care Providers & Services

A medical appointment setter at a healthcare practice will manage patient inquiries, scheduling, follow-ups, and referral outreach while supporting daily administrative operations.

Cybersecurity HIPAA
21 hours, 11 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers