Technology Operations Manager

10 hours, 12 minutes ago
Full-time
Senior
DevOps and Infrastructure
Digital Media Management

Digital Media Management

Digital Media Management is a digital agency that specializes in managing the online presence and social media strategies for high-profile individuals, brands, and theatrical movie releases, focusing on community building and engagement across various ...

Professional Services
201-500
Founded 2010

Description

  • Manage and optimize technology operations for three global studios within Keywords Studios.
  • Design and implement technical infrastructure that supports business needs and resolves process and system bottlenecks.
  • Collaborate with global IT teams on long-term technology processes, requirements, policies, and solutions.
  • Apply AI and machine learning to improve business processes and technology workflows.
  • Partner with information security and privacy teams to maintain data protection and content security compliance.
  • Administer business systems and creative production tools.
  • Provide Mac and PC user support, assess global equipment needs, and troubleshoot technology issues.
  • Serve as the client point of contact for content security compliance.
  • Coordinate services with technology vendors and external contractors.
  • Provide strategic guidance on technology infrastructure, expansion, and AI integration.

Requirements

  • 5+ years of relevant technical experience in systems/tool implementation, technology planning, technical support, AI integrations, and vendor management.
  • Deep knowledge of creative production and business tools, including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, and Active Directory.
  • Experience using AI and machine learning to improve technology workflows.
  • Knowledge of Apple and PC products, operating systems, and equipment.
  • Experience with content security management and compliance.
  • Strong communication skills and attention to detail.
  • Excellent time and project management skills.
  • Availability to work Monday through Friday, 9:00 a.m.–6:00 p.m. EST.
  • Must reside in the United States and be authorized to work in the U.S.
  • Must be a U.S.-based employee; international remote work is not eligible.

Benefits

  • Casual, fun, and empowering company culture.
  • Opportunities for professional growth and learning.

Interested in this position?

Apply directly on the company website

Apply Now

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