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Technology Operations Manager

2 weeks, 6 days ago
United States
Full-time
Senior
Operations Manager
DevOps and Infrastructure
Active Directory Cybersecurity Machine Learning
Apply Now
Digital Media Management

Digital Media Management

Digital Media Management is a digital agency that specializes in managing the online presence and social media strategies for high-profile individuals, brands, and theatrical movie releases, focusing on community building and engagement across various ...

Professional Services
251-1K
Founded 2010
View All Jobs 8

Description

  • Manage and optimize technology operations for three global studios within Keywords Studios.
  • Create and implement technical infrastructure to support business needs and resolve process and systems bottlenecks.
  • Collaborate with global IT teams on long-term technology processes, requirements, and solutions.
  • Leverage AI and machine learning to build efficient business and workflow processes.
  • Partner with global infosec and privacy teams to ensure compliance with data protection and content security policies.
  • Administer the group’s business systems and creative production tools.
  • Serve as a thought leader on technology infrastructure, expansion, and AI integration.
  • Provide user support for Mac and PC operating systems and assess global equipment needs.
  • Troubleshoot technology-related issues across the group.
  • Act as a point of contact for clients regarding content security compliance and coordinate services with vendors and outside contractors.

Requirements

  • 5+ years of relevant technical experience in systems/tool implementation, technology planning, tech support, AI integrations, and vendor management.
  • Deep knowledge of creative production and business tools, including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, and Active Directory.
  • Experience leveraging AI and machine learning to improve technology workflows.
  • Strong communication skills and attention to detail.
  • Knowledge of Apple and PC products and machines.
  • Experience with content security management and compliance.
  • Excellent time management and project management skills.
  • Applicants must reside in the United States and be authorized to work in the U.S.
  • Availability to work Monday through Friday, 9am–5pm EST.

Benefits

  • Salary range of $105,000–$125,000 per year.
  • Employer-paid medical, dental, and vision premiums for employees.
  • DMM covers 40% of dependent premium costs.
  • Employer-paid life insurance.
  • Tax-advantaged health savings account (HSA).
  • 401(k) with automatic 3% enrollment and full employer match on the first 3% contribution, fully vested.
  • Paid family leave.
  • Unlimited vacation, 10 sick days, and 5 mental health days.
  • Early Friday sign-off at 2pm.
  • DEI-focused training, employee resource groups, generous nonprofit donation matching, and frequent training on tools and trends.

Interested in this position?

Apply directly on the company website

Apply Now

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