Member of Applied AI - Strategist

15 minutes ago
Senior
Artificial Intelligence and Machine Learning
DevRev

DevRev

DevRev is a business software company bridging the gap between developers and end users, empowering devs to build, support, and grow their revs with an API-first dev-centric CRM.

Internet Software & Services
51-250
Founded 2020

Description

  • Own the customer context by understanding business domains, systems, and OKRs/KPIs to guide solution design.
  • Design and document AI-driven workflows, agents, skills, and system integrations aligned to customer goals.
  • Build trusted relationships with customer stakeholders as the technical counterpart and advisor.
  • Bridge pre-sales, customer success, and engineering by translating requirements into actionable plans and measurable outcomes.
  • Architect modular, scalable solutions that can be reused across customers and verticals.
  • Collaborate with Applied AI engineers to oversee solution implementation and ensure architectural alignment.
  • Partner with sales engineers and customer teams to scope opportunities, define technical requirements, and assess feasibility and effort.
  • Stay current on emerging AI, integration, and business transformation trends and apply them to solution design.
  • Ensure solutions meet performance, security, and compliance standards.

Requirements

  • 7+ years of experience in solution architecture or consulting roles focused on enterprise-scale, customer-facing software implementations.
  • Hands-on experience with generative AI tools.
  • Experience with cloud platforms such as AWS, GCP, or Azure.
  • Experience with modern integration patterns, including APIs, webhooks, and pipelines.
  • Strong ability to translate business needs into technical execution plans.
  • Ability to communicate complex technical and business concepts to technical and non-technical stakeholders.
  • Proficiency with project planning tools and methodologies, and ability to manage multiple solution tracks and timelines.
  • Experience defining and tracking success through OKRs, KPIs, and business outcomes.
  • Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles.
  • Bachelor's degree in Computer Science, Engineering, or a related discipline.
  • Advanced degrees or certifications in AI or architecture frameworks such as TOGAF or SAFe are a plus.

Interested in this position?

Apply directly on the company website

Apply Now

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