IME Quality Analyst - Washington Workers' Compensation

3 weeks, 3 days ago
Full-time
Entry Level
Quality Assurance and Testing
Dane Street

Dane Street

Dane Street provides independent medical examination and peer review services tailored for the insurance industry, focusing on areas such as workers' compensation, disability, and auto liability, while emphasizing quality, compliance, and timely delive...

Insurance
251-1K
Founded 2008

Description

  • Review completed referrals and accompanying medical reports to ensure all client questions have been addressed.
  • Verify that reports are complete, accurate, grammatically correct, and free of spelling errors.
  • Follow up with reviewers to resolve additional questions or clarify report content.
  • Follow up with clients when additional questions arise and provide frequent progress updates on referrals.
  • Ensure each referral meets the QA checklist before completion.
  • Format reports for approval.
  • Communicate clearly and concisely with customers, reviewers, and the Operations team.
  • Speak confidently with physicians and clients regarding the content of peer reviews.
  • Perform other duties and special projects as assigned based on business needs.

Requirements

  • Associate’s degree or Bachelor’s degree preferred.
  • Business experience in a healthcare and/or insurance setting preferred.
  • Experience working with technology-based business processes.
  • Exceptional communication skills with a clear understanding of company business lines.
  • Ability to apply critical thinking, manage time efficiently, and meet specific deadlines.
  • Computer literacy and typing skills are essential.
  • Ability to perform job duties that may involve lifting, bending, traveling, long periods of sitting, and extensive computer work.
  • Must supply and maintain uninterrupted internet service for a work-from-home position.

Benefits

  • Medical, dental, and vision coverage for employees and their families.
  • Voluntary life insurance options for employees, spouses, and children.
  • Additional voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance.
  • Basic life insurance, short-term disability, and long-term disability coverage at no cost.
  • Generous paid time off policy.
  • 401(k) plan with company match.
  • Apple equipment and a media stipend for the remote workspace.

Interested in this position?

Apply directly on the company website

Apply Now

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