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Leasing Consultant

2 hours, 40 minutes ago
United States
Full-time
Junior
Sales Representative
Customer and Technical Support
Apply Now
Corvias

Corvias

Corvias, established in 1998, is a trusted public-private partner specializing in providing creative, sustainable, and long-term solutions for state and local governments, the military, and higher education institutions. With a focus on infrastructure ...

Construction & Engineering
251-1K
Founded 1998
View All Jobs 3

Description

  • Handle inbound and outbound prospect calls, identify housing needs, and provide accurate community information.
  • Engage prospects through virtual communication, schedule tours, follow up on leads, and guide them toward lease completion.
  • Process residency applications, lease agreements, occupancy documents, fees, deposits, and prorated rent payments.
  • Maintain knowledge of lease terms, inventory, promotions, market conditions, competitors, and community policies.
  • Review waitlists and manage home assignments to minimize vacancy loss and align ready and move dates.
  • Resolve prospective resident concerns and provide appropriate solutions through attentive listening and research.
  • Coordinate background and credit checks and verify completion of all leasing application requirements.
  • Maintain accurate CRM and leasing software records, including notes, audits, communications, and lead follow-up.
  • Meet occupancy, conversion, call-quality, and other performance goals while complying with fair housing laws and standard procedures.
  • Coordinate the transition from lease signing to move-in inspection with on-site leasing staff.

Requirements

  • 2+ years of experience in sales, marketing, leasing, hospitality, or customer service.
  • Strong active listening, interpersonal, oral, and written communication skills across phone, email, and text.
  • Customer-focused approach with empathy and the ability to connect with prospective residents from diverse backgrounds.
  • Ability to work independently, manage competing priorities, and maintain productivity with limited oversight.
  • Experience working effectively in a remote, collaborative, and accountable team environment.
  • Detail- and process-oriented approach with the ability to follow procedures, workflows, and program guidelines.
  • Proactive problem-solving and sound decision-making skills, including willingness to seek guidance when needed.
  • Computer proficiency with word processing, spreadsheet, database, CRM, and leasing software.
  • Ability to adapt to changing customer needs and work effectively in a fast-paced environment.
  • Must live within reasonable driving distance of one of Corvias’s seven specified military housing bases.

Benefits

  • Estimated hourly pay of $20.00–$24.00, depending on experience, qualifications, skills, and location.
  • Choice of two medical, dental, and vision plans.
  • 401(k) with immediate 100% vesting and up to a 4% company match.
  • Generous paid time off, 12 paid holidays, and paid volunteer time.
  • Paid life and AD&D insurance, short- and long-term disability coverage, and flexible spending accounts.
  • Parental leave, military leave, and complimentary Employee Assistance Program.
  • Tuition reimbursement for professional growth and development.

Interested in this position?

Apply directly on the company website

Apply Now

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