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🥥Monday Implementation Manager - Job Code: 1784233927504

2 months ago
United States, Philippines
Full-time
Mid Level
Implementation Consultant
Project and Program Management
Monday.com
Apply Now
Coconut VA

Coconut VA

Coconut VA: Premier virtual assistant service providing top talent for admin, operations, marketing, and sales. Streamline your business operations with our rigorous selection process and expert VAs.

Professional Services
11-50
Founded 2021
View All Jobs 25

Description

  • Manage 10-20 active client accounts and ensure milestones are delivered on time and to a high standard.
  • Conduct discovery meetings to understand client needs and translate them into monday.com solutions.
  • Build and configure workflows, automations, dashboards, and integrations in monday.com.
  • Lead strategy sessions, provide training, and support clients through account governance and permissioning.
  • Serve as the primary point of contact for clients and maintain clear communication.
  • Proactively diagnose issues, escalate internally when needed, and resolve blockers quickly.
  • Collaborate with internal teams and monday.com to ensure smooth project execution and client satisfaction.
  • Track and document project progress to keep deliverables aligned with scope and expectations.

Requirements

  • 3+ years of project management, implementation, or consulting experience in a client-facing role.
  • Proven experience with monday.com, including advanced workflow design, automations, and integrations.
  • Ability to manage multiple client accounts and prioritize effectively.
  • Experience providing training and creating documentation for end-users (preferred).
  • Familiarity with make.com and Zapier (preferred).
  • Excellent written and verbal communication skills (preferred).
  • Exceptional problem-solving skills and a proactive approach to challenges (preferred).
  • Availability for full-time work, 40 hours per week, during 9-6 PM EST.
  • Resume must be submitted in English using the Coconut VA Profile template.
  • Ability to provide a 1-minute introduction video and CEFR English proficiency rating during application.

Benefits

  • Competitive salary with a monthly rate of $3,000.
  • 13th month pay.
  • 12 days of paid time off.
  • 12 paid US holidays.
  • Maternity and paternity leave.
  • Comprehensive healthcare coverage.
  • Life insurance through the full-time HMO plan.
  • Mental health support and wellness resources.

Interested in this position?

Apply directly on the company website

Apply Now

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