Vietnamese Chatbot Evaluator (Remote Short-Term Project)

57 minutes ago
Contract
Junior
Artificial Intelligence and Machine Learning
CloudFactory

CloudFactory

CloudFactory provides workforce solutions for machine learning and business optimization, offering data labeling and human in the loop AI solutions for scaling businesses in the cloud with a focus on accuracy at scale.

IT Services
1K-5K
Founded 2010
$78M raised

Description

  • Place calls to a U.S. phone number and interact with the chatbot in Vietnamese.
  • Complete a set of predefined test scenarios.
  • Follow instructions accurately for each test case.
  • Provide written feedback on chatbot responses, including errors, unnatural phrasing, misunderstandings, and inconsistencies.
  • Document the outcomes of each interaction as required.
  • Evaluate how well the AI understands and fulfills a user’s needs throughout the interaction.
  • Help refine prompts and improve system performance through detailed feedback.

Requirements

  • Native or fluent Vietnamese speaker with both written and spoken proficiency.
  • Proficiency in English, both spoken and written, to understand task instructions and provide accurate feedback.
  • Strong attention to detail and ability to follow structured testing scripts.
  • Good written communication skills for documenting observations and feedback.
  • Ability to evaluate AI communication and provide feedback to improve prompts and system performance.
  • Ability to assess whether the AI understands and fulfills a user’s needs throughout the user journey.
  • Preferred: analytical mindset with the ability to assess conversational flow and identify gaps or inconsistencies in AI responses.
  • Preferred: capacity to provide clear, actionable feedback to improve chatbot accuracy and user experience.

Benefits

  • Short-term remote contract role.
  • 3-day project with only a few hours of work per day.

Interested in this position?

Apply directly on the company website

Apply Now

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