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Remote RPM Coordinator (CMA/RMA or LPN)

2 hours, 17 minutes ago
United States
Full-time
Junior
Customer Support
Customer and Technical Support
HIPAA
Apply Now
Classet

Classet

Classet provides an AI-powered recruiting assistant that enables instant voice interviews, automates candidate scoring, and streamlines the hiring process for high-volume industries such as healthcare and retail, all while eliminating the need for addi...

Internet Software & Services
1-10
Founded 2021
View All Jobs 11

Description

  • Conduct onboarding and device education calls for new remote patient monitoring patients.
  • Monitor incoming biometric data daily, including blood pressure, glucose, weight, and oxygen saturation.
  • Identify abnormal readings and escalate findings according to established protocols.
  • Perform monthly engagement calls to assess patient condition and address concerns.
  • Troubleshoot device connectivity and usage issues for patients.
  • Communicate with patients and caregivers about care goals and progress.
  • Promote adherence to individualized care plans and encourage self-management.
  • Accurately document patient interactions in EHR and RPM platforms.
  • Ensure compliance with CMS RPM billing and documentation guidelines.
  • Maintain productivity standards for monitoring and outreach.

Requirements

  • Active, unencumbered CMA/RMA certification or a compact LPN/RN license.
  • Current BLS certification.
  • Strong knowledge of CCM/RPM protocols and billing requirements.
  • Proficiency in EHR systems and Google Suite.
  • Recent experience in a clinical, chronic care, or CCM setting.
  • Ability to work independently in a HIPAA-compliant home office.
  • Strong communication, documentation, and problem-solving skills.
  • Ability to meet call volume and productivity expectations.
  • Prior experience in care coordination, chronic care, transitional care, or remote patient monitoring is preferred.
  • Familiarity with community resources and patient/family education is preferred.
  • Background in quality measures, reporting, or CMS compliance is preferred.
  • Demonstrated ability to work collaboratively in a remote team environment is preferred.
  • Additional certifications or coursework in care or case management is preferred.
  • HIPAA-compliant workspace with a locking door and distraction-free environment.
  • Reliable high-speed internet connection.
  • CCS-approved computer setup with dual monitors.

Benefits

  • Paid Time Off (PTO).
  • Medical and dental coverage.
  • Vision insurance.
  • 401(k) retirement plan.
  • On-the-job training.
  • Growth opportunities.
  • Incremental PTO increases.
  • No weekend work.

Interested in this position?

Apply directly on the company website

Apply Now

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