Bilingual Enrollment Coordinator - CMA/RMA in PST or MST

23 hours, 2 minutes ago
Full-time
Junior
Customer and Technical Support
Classet

Classet

Classet provides an AI-powered recruiting assistant that enables instant voice interviews, automates candidate scoring, and streamlines the hiring process for high-volume industries such as healthcare and retail, all while eliminating the need for addi...

Internet Software & Services
1-10
Founded 2021

Description

  • Conduct compassionate phone outreach to introduce Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs to patients.
  • Evaluate patient eligibility and explain program benefits, expectations, and consent requirements.
  • Document verbal consent and patient interactions accurately in the EMR while following CMS and HIPAA guidelines.
  • Collaborate with internal care teams to support smooth hand-offs and consistent patient care.
  • Maintain high-quality documentation for care planning and billing purposes.
  • Manage a daily patient queue independently and ensure each interaction is compliant and informative.
  • Build patient trust and support higher program participation and engagement over time.
  • Serve as a point of contact between patients and chronic care programs.

Requirements

  • Active, nationally recognized Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification.
  • Must live in either MST or PST.
  • Bilingual fluency in English and Spanish.
  • Current BLS certification.
  • Direct, hands-on experience with CCM and/or RPM programs.
  • Strong proficiency in Google Suite and electronic medical record (EMR) systems.
  • Ability to work independently in a secure, HIPAA-compliant home office.
  • Excellent verbal and written communication skills with the ability to explain complex information simply.
  • In-depth knowledge of CMS regulations and documentation requirements for chronic care is preferred.
  • Previous experience in care coordination or transitional care is preferred.
  • Familiarity with clinical quality measures and reporting is preferred.

Benefits

  • Pay range of $17.00 to $20.00 per hour.
  • Full-time schedule with no weekend work required.
  • Health, dental, and vision insurance coverage.
  • 401(k) retirement planning.
  • Paid time off.
  • Remote work setup with a home office requirement.
  • Opportunity to work in a patient-facing chronic care role from home.

Interested in this position?

Apply directly on the company website

Apply Now

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