Bilingual Care Coordinator - LPN/LVN in MST or PST

2 weeks ago
Full-time
Junior
Customer and Technical Support
Classet

Classet

Classet provides an AI-powered recruiting assistant that enables instant voice interviews, automates candidate scoring, and streamlines the hiring process for high-volume industries such as healthcare and retail, all while eliminating the need for addi...

Internet Software & Services
1-10
Founded 2021

Description

  • Conduct outbound patient outreach calls in both English and Spanish.
  • Perform health risk assessments and support Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) activities.
  • Document patient interactions accurately in Electronic Health Record (EHR) systems.
  • Educate patients and families on chronic disease management and treatment adherence.
  • Identify gaps in care and escalate concerns to providers or internal teams as needed.
  • Coordinate care plans and maintain consistent patient follow-up schedules.
  • Connect patients with community resources and healthcare support services.
  • Maintain HIPAA compliance and confidentiality standards at all times.
  • Collaborate with providers and care teams to improve patient engagement and outcomes.

Requirements

  • Active, unencumbered LPN/LVN license; California or compact state license accepted.
  • Residence within the MST or PST time zones.
  • Professional fluency in both English and Spanish.
  • Current Basic Life Support (BLS) certification.
  • Strong proficiency with EHR systems and Google Suite.
  • Dedicated HIPAA-compliant home office with reliable high-speed internet and dual-monitor setup.
  • Excellent clinical reasoning, communication, and patient engagement skills.
  • Previous experience in care coordination, CCM, TCM, or remote patient monitoring programs (preferred).
  • Experience educating patients and families on chronic disease management (preferred).
  • Familiarity with CMS compliance standards, quality measures, and healthcare documentation requirements (preferred).
  • Experience helping patients navigate community resources and support programs (preferred).

Benefits

  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid Time Off (PTO).
  • Life and Long-Term Disability (LTD) benefits.
  • Fully remote work environment.
  • Monday–Friday schedule with no weekends.
  • Ongoing professional growth and development opportunities.
  • Periodic compensation reviews.

Interested in this position?

Apply directly on the company website

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