Newsroom Editor

4 weeks ago
Full-time
Junior
Customer and Technical Support
Business Wire

Business Wire

Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure, providing trusted services for public relations and investor relations professionals worldwide.

Media
251-1K
Founded 1961

Description

  • Format, edit, and proofread press releases quickly and accurately.
  • Code press releases for distribution and advise clients on appropriate circuit options or conflicts.
  • Contact clients about errors, missing information, or other issues that could cause mistakes.
  • Assess the authenticity of press release orders and escalate problematic content when needed.
  • Monitor incoming orders, track them through completion, and ensure timely handling.
  • Monitor online transmission to confirm content is successfully delivered.
  • Support other newsroom teams with overflow work and shift-change duties as needed.
  • Assist with client phone calls, questions, website usage, and account setup.
  • Collaborate with sales, Service Desk, Web Support, billing, and other departments as necessary.
  • Authorize credit card payments, maintain daily logs, and submit the daily distribution report on deadline.

Requirements

  • Bachelor’s degree.
  • Excellent communication and customer service skills.
  • Ability to work effectively with a variety of people in a team environment.
  • Ability to multitask, prioritize workflow, and complete work under tight deadlines.
  • Strong attention to detail and good judgment.
  • Basic technical skills and computer literacy, including proficiency with MS Word, Excel, and web tools.
  • Reliability demonstrated through good attendance and punctuality.
  • Courteous and professional phone manner and demeanor.
  • Flexibility to work a schedule that includes Mon-Fri 10:00 PM EST - 6:30 AM EST overnight shifts.
  • Business Wire will not sponsor a new applicant for employment authorization for this position.
  • Background check required after an offer is accepted.

Benefits

  • $20/hour to $24/hour pay range.
  • Ability to work remotely.
  • Health benefits beginning on the first day of employment.
  • $100 monthly fitness allotment.
  • Tuition reimbursement program.
  • Enhanced mental health resources.
  • 401(k) plan with generous company match and annual profit-sharing contribution, subject to company performance.
  • PTO, floating holidays, Wellness Day Off, Birthday Day Off, and more.

Interested in this position?

Apply directly on the company website

Apply Now

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