Newsroom Editor (Overnight)

4 hours, 48 minutes ago
Full-time
Entry Level
Customer and Technical Support
Business Wire

Business Wire

Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure, providing trusted services for public relations and investor relations professionals worldwide.

Media
251-1K
Founded 1961

Description

  • Format, edit, and proofread press releases quickly and accurately before transmission.
  • Code each release for distribution and suggest alternative circuits when beneficial to the client.
  • Contact clients to resolve issues that could cause errors in release content or instructions.
  • Assess the authenticity of press release orders and escalate potentially problematic content.
  • Monitor incoming orders, track their status, and ensure timely handling and transmission.
  • Support other Newsroom teams with overflow work and shift-change duties as needed.
  • Assist clients by phone with distribution options, website usage, and general questions.
  • Set up new membership accounts and provide membership information when appropriate.
  • Collaborate with sales, Service Desk, Web Support, and other departments to resolve issues.
  • Run and submit daily distribution reports and maintain a log of daily activity.

Requirements

  • Bachelor’s degree.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a team environment with a variety of people.
  • Ability to multitask, prioritize workflow, and complete projects under tight deadlines.
  • Strong attention to detail.
  • Ability to exercise good judgment.
  • Basic technical skills and computer literacy, including proficiency in MS Word, Excel, and web-based tools.
  • Reliable attendance and punctuality.
  • Courteous, professional phone manner and professional demeanor.
  • Must be flexible with schedule as needed.
  • Business Wire will not sponsor a new applicant for employment authorization for this position.

Benefits

  • Remote work opportunity.
  • Hourly pay range of $20 to $24.
  • Health benefits beginning on the first day of employment.
  • $100 monthly fitness allotment.
  • Tuition reimbursement program.
  • Enhanced mental health resources.
  • 401(k) plan with generous company match and annual profit sharing contribution, subject to company performance.
  • PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more.

Interested in this position?

Apply directly on the company website

Apply Now

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