Risk Analyst II

3 hours, 14 minutes ago
Full-time
Mid Level
Operations
Boulevard

Boulevard

Boulevard is the leading Client Experience Platform for appointment-based self care businesses, offering seamless online scheduling, messaging, and payments to enhance client experiences and drive revenue.

Diversified Consumer Services
251-1K
Founded 2016
$108M raised

Description

  • Conduct comprehensive merchant application reviews, including KYC and AML analysis.
  • Review flagged transactions and alerts, recommending actions based on payments compliance standards.
  • Review merchant transaction histories and recommend appropriate processing limits.
  • Support the development and improvement of fraud detection and risk management systems.
  • Manage inquiries and requests from customers, partners, and internal teams.
  • Collaborate with Onboarding, Customer Support, and external payment-processing partners.
  • Recommend process improvements to streamline underwriting and improve the merchant experience.

Requirements

  • High school diploma required; bachelor’s degree preferred.
  • 3–7 years of payments industry experience, particularly in underwriting, transaction monitoring, customer support, fraud, or risk management.
  • Proficiency with Microsoft Office or Google Workspace, especially Excel or Sheets.
  • Familiarity with merchant processing platforms and applications.
  • Knowledge of Visa, Mastercard, and other card-brand rules and regulations.
  • Awareness of PCI compliance requirements.
  • Ability to read and understand credit card processing statements.
  • Strong analytical, research, decision-making, and attention-to-detail skills.
  • Ability to communicate complex merchant-related findings and contact customers by phone or email.
  • Experience with SQL, Tableau, or Sigma preferred.
  • Ability to work autonomously in a digitally connected environment.

Benefits

  • U.S. base salary of $101,000–$119,000, with potential variable compensation.
  • Performance bonus eligibility and equity participation for full-time employees.
  • Medical coverage with up to 100% employee premium coverage and 75% dependent coverage.
  • Employer HSA contribution of up to $1,200 annually, plus fully covered dental, vision, life, and disability insurance.
  • 12 weeks of fully paid U.S. parental leave.
  • Flexible paid time off and 10 company holidays.
  • Fully remote work with a $200 home-office allowance and $50 monthly work-from-home reimbursement.
  • Quarterly $200 Boulevard Bucks, One Medical membership, and an Employee Assistance Program.

Interested in this position?

Apply directly on the company website

Apply Now

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