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Community Manager, West Africa

8 hours, 32 minutes ago
Angola, Ghana, Tunisia, Uganda, Tanzania, Kenya, South Africa
Full-time
Mid Level
Social Media Manager
Marketing and Growth
Blockchain
Apply Now
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised
View All Jobs 292

Description

  • Recruit, train, and manage Binance Angels for the volunteer community program.
  • Organize and host online and offline community events, meetups, webinars, workshops, and educational sessions.
  • Lead moderation of regional Telegram and Discord groups, including bots, mini-games, and community campaigns.
  • Build partnerships with local crypto communities, student groups, and universities to expand Binance Academy reach.
  • Create, translate, and proofread community content in English and local languages.
  • Explore and introduce new community-friendly platforms to grow the local user base and brand awareness.
  • Promote Binance's brand, products, and campaigns while providing high-quality community support.
  • Convert community awareness into traders and traders into advocates through owned community channels.
  • Collect user insights, market trends, and community feedback and relay them to Product, Growth, and Marketing teams.

Requirements

  • 2–4 years of experience in community management, event organisation, or a related field.
  • Active Binance and crypto user with understanding of Spot, Margin, Futures, P2P, Earn, DeFi, Web3, and NFT terminology.
  • Experience curating content for social media platforms such as Twitter, Telegram, Discord, Facebook, and WhatsApp.
  • Proven community or event management experience with strong ownership and emotional intelligence.
  • Familiarity with Telegram moderation tools, bots, and community engagement campaigns.
  • Strong analytical mindset with comfort using data, dashboards, and ROI tracking.
  • Strong conflict resolution and communication skills with the ability to manage difficult conversations constructively.
  • Ability to work flexible hours due to round-the-clock crypto community activity.
  • Fluent English.
  • Deep understanding of the West African social media landscape and community behaviour.

Benefits

  • Competitive salary and company benefits.
  • Work-from-home arrangement, depending on business team needs.
  • Opportunity to collaborate with world-class talent in a global organization with a flat structure.
  • Autonomy to tackle unique, fast-paced projects in an innovative environment.
  • Career growth and continuous learning opportunities.
  • Equal opportunity employer with a commitment to workforce diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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