Content Moderator, Native Spanish Speaker

1 month, 1 week ago
Part-time
Junior
Customer and Technical Support
Bazaarvoice

Bazaarvoice

Bazaarvoice provides a software as a service platform that enables brands and retailers to manage and leverage user-generated content at scale, facilitating authentic shopper experiences through the collection, curation, and distribution of consumer-ge...

Internet Software & Services
251-1K
Founded 2005

Description

  • Read, assess, and apply codes to user-generated content in a queue-based environment.
  • Review text, images, and videos for customer product reviews, questions, comments, and other content.
  • Follow unique client guidelines when processing and coding content.
  • Use performance feedback to reduce coding errors and meet or exceed quality metrics.
  • Attend scheduled 1-on-1 coaching calls and participate in virtual training sessions.
  • Check in on unscheduled days when needed to support workflow demands.
  • Complete quality assurance checks of teammate-reviewed and machine-moderated content.
  • Use Google applications, Slack, and other online tools to manage work independently.

Requirements

  • Native-level proficiency in Spanish is required.
  • Professional working proficiency in English is required.
  • Must reside in the United States and be authorized to work in the U.S.
  • Must be a resident of TX (preferred and priority state), AR, FL, GA, IL, NC, or OH.
  • Bachelor’s degree or equivalent international credential is required.
  • 3+ years of experience working in a fast-paced office environment.
  • Ability to quickly read, comprehend, and make on-the-spot decisions about content.
  • Comfort with learning and using new web-based applications and tools.
  • Ability to work a semi-flexible schedule of 16 hours per week, with 4 weekend hours, and flex up to 29 hours per week based on content volume.
  • Own a computer with an up-to-date operating system, an up-to-date smartphone, reliable high-speed internet, and a functional home office.
  • Preferred candidates may have completed an online college course or similar exercise and can apply learned concepts to real-world scenarios.

Benefits

  • Four-week paid training program.
  • Part-time hourly work-from-home position.
  • Semi-flexible schedule with the ability to flex up to 29 hours per week.
  • Opportunity to work with a global company headquartered in Austin, Texas.
  • Equal employment opportunity and an inclusive workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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