Content Moderator, Bilingual English/German

3 weeks, 5 days ago
Part-time
Junior
Customer and Technical Support
Bazaarvoice

Bazaarvoice

Bazaarvoice provides a software as a service platform that enables brands and retailers to manage and leverage user-generated content at scale, facilitating authentic shopper experiences through the collection, curation, and distribution of consumer-ge...

Internet Software & Services
251-1K
Founded 2005

Description

  • Read, assess, and code user-generated content in text, image, and video formats.
  • Apply each client’s unique moderation guidelines accurately and efficiently.
  • Review performance feedback and work to reduce coding errors and meet metrics.
  • Attend scheduled 1-on-1 coaching calls and virtual training sessions.
  • Complete the initial four-week paid training program with online modules, exams, and hands-on moderation practice.
  • Use Google applications, Slack, and other online tools to manage work independently.
  • Check in on unscheduled days as needed to support content volume.
  • Provide quality assurance checks of teammate and machine-moderated content.
  • Handle special projects as assigned, in English and German.

Requirements

  • Bilingual professional-level fluency in English and German, both written and spoken.
  • Must reside in the United States and be authorized to work in the U.S.
  • Must live in Texas (preferred and priority state), Arkansas, Florida, Georgia, Illinois, North Carolina, or Ohio.
  • Bachelor’s degree, equivalent international credential, or 7+ years of professional content moderation experience.
  • 3+ years of experience working in a fast-paced office environment.
  • Ability to quickly read, comprehend, assess content, and make on-the-spot decisions.
  • Comfort with learning and using new web-based applications and tools.
  • Ability to work a semi-flexible schedule of 16-29 hours per week, including 4 weekend hours.
  • Reliable home office setup with an up-to-date computer, smartphone, and high-speed internet.
  • Experience completing online coursework or similar independent learning is preferred.

Benefits

  • Paid four-week training program.
  • Work-from-home position.
  • Part-time hourly schedule.
  • Flexible hours within a 12-hour block.
  • Opportunity to flex up to 29 hours per week based on volume.

Interested in this position?

Apply directly on the company website

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