Content Moderator, Bilingual English/Dutch

6 days, 11 hours ago
Part-time
Junior
Customer and Technical Support
Bazaarvoice

Bazaarvoice

Bazaarvoice provides a software as a service platform that enables brands and retailers to manage and leverage user-generated content at scale, facilitating authentic shopper experiences through the collection, curation, and distribution of consumer-ge...

Internet Software & Services
251-1K
Founded 2005

Description

  • Read, assess, and code large volumes of user-generated content in a queue-based workflow.
  • Review text, images, and videos for compliance with client-specific guidelines.
  • Process content in both English and Dutch.
  • Handle occasional special projects in English and Dutch.
  • Review performance feedback and adjust work to reduce errors and meet metrics.
  • Attend scheduled 1-on-1 coaching calls and virtual support sessions.
  • Check in on unscheduled days when needed.
  • Use Google Workspace, Slack, and other online tools to manage work independently.
  • Provide quality assurance checks of teammate- and machine-moderated content.

Requirements

  • Professional-level fluency in both English and Dutch, written and spoken.
  • Bachelor’s degree/equivalent international credential, or 7+ years of professional content moderation experience.
  • Must live in the United States and be authorized to work in the U.S.
  • Must reside in TX, AR, FL, GA, IL, NC, or OH; Texas is preferred and priority state.
  • Ability to complete a four-week paid training program with online modules, exams, coaching calls, and live moderation.
  • Availability to work a semi-flexible schedule of 16 hours per week, including 4 weekend hours.
  • Willingness and ability to flex up to 29 hours per week based on content volume.
  • 3+ years of experience in a fast-paced office environment.
  • Ability to quickly read, comprehend, and make decisions on content.
  • Comfort with learning and using new web-based applications and tools.
  • Ability to work effectively in a remote environment and engage with team members.
  • Computer with an up-to-date operating system, an up-to-date smartphone, strong high-speed internet, and a functional home office.
  • Experience completing an online college course or similar self-directed learning exercise is preferred.

Benefits

  • Paid four-week training program.
  • Work-from-home position.
  • Part-time hourly schedule.
  • Potential to flex up to 29 hours per week based on volume.
  • Opportunity to work with a global client base and international content.

Interested in this position?

Apply directly on the company website

Apply Now

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