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Site Reliability Engineer I

2 weeks, 2 days ago
India, United States
Full-time
Junior
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Ansible HashiCorp Vault Linux Zabbix
Apply Now
Backblaze

Backblaze

Backblaze is a pioneer in robust, scalable low-cost cloud backup and storage services, offering enterprise hot storage, low-cost backup and archive solutions. With the easiest way to back up all files, Backblaze provides unlimited, unthrottled, and unc...

IT Services
251-1K
Founded 2007
View All Jobs 45

Description

  • Act as the first point of contact for customer-affecting issues and production alerts.
  • Drive resolution of technical problems and support timely incident handling.
  • Follow incident management processes and complete post-mortems to identify improvements.
  • Provide consistent communication to management during incidents and operational events.
  • Respond to Zabbix alerts, take direct action when needed, or escalate appropriately.
  • Ensure escalations are handed off successfully to the right owners.
  • Monitor pod health across sites and perform daily filesystem checks for pods.
  • Troubleshoot infrastructure and deployment issues for Data Center Technicians, including migration and Ansible playbook issues.
  • Identify and escalate potential network issues and support network-related deployment readiness.
  • Support Vault pre-deployment configuration, testing, migrations, and migration pod health checks.
  • Document operational procedures and help automate daily tasks.
  • Monitor server farm releases and updates, escalating issues as they arise.
  • Participate in on-call rotation and work outside normal business hours as needed.
  • Assist other TechOps team members and recommend process improvements to increase productivity.

Requirements

  • Must be located in Bangalore.
  • 2-4 years of relevant experience.
  • Knowledge of sysadmin and Linux skills.
  • Knowledge of network cabling, network classification, and network topology.
  • Strong analytical thinking.
  • Strong communication skills and ability to work with different teams.
  • Desire to learn and develop necessary technical skills.
  • Ability to work outside normal business hours, including weekends, holidays, and evenings, as needed.

Benefits

  • RSU grants for full-time employees.
  • Annual company bonus plan.
  • Healthcare for family, including dental and vision coverage.
  • 401(k) retirement plan.
  • ESPP program.
  • Flexible vacation policy.
  • Maternity and paternity leave.
  • MacBook Pro for work plus a generous stipend to personalize your workstation.
  • Childcare bonus.
  • Fertility treatment and support.
  • Learning and development program.
  • Commuter benefits.
  • Culture that supports a healthy work-life balance.
  • Expected salary range of $66,000 - $88,000.

Interested in this position?

Apply directly on the company website

Apply Now

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