IT Operations Manager

1 month ago
Full-time
Senior
Operations
Aristo Sourcing

Aristo Sourcing

Aristo Sourcing: Leading outsourcing provider offering skilled virtual assistants to help businesses scale and grow cost-effectively.

Professional Services
11-50
Founded 2014

Description

  • Maintain a central, real-time dashboard tracking progress and status of all key executive agreements, immediately flagging any "Off Track" items to the CEO.
  • Own organizational follow-ups, monitoring, and cross-departmental "chasing" activities to ensure consistent, on-time delivery of strategic projects and agreements.
  • Conduct continuous audits of status updates, KPI reporting, and project reporting to ensure 100% compliance with SOP standards.
  • Ensure execution and attendance of mandated company and executive meeting cadences, including timely note-taking, transcript storage, and action-item follow-through.
  • Act as the overall holder of performance management compliance, supporting managers to follow structured performance protocols and escalation paths.
  • Proactively identify early warnings of performance issues ("Follow the Smoke") such as missed check-ins or low capacity, and work with line managers to deploy corrective actions before formal PIP processes.
  • Oversee company-wide time-tracking and attendance systems, checking timesheets and monitoring leave/overtime requests to ensure accuracy and labor-efficiency compliance.
  • Continuously seek and implement process optimizations and automation opportunities to improve operational efficiency and scalability.
  • Maintain and centralize internal process documentation to ensure a single, up-to-date source of truth for scalable operations.

Requirements

  • Bachelor’s degree in Business, Operations, or a related field.
  • 5+ years of experience in senior operations or Chief of Staff roles, preferably within tech or managed services.
  • Proven ability to hold senior executives accountable to deadlines and internal standards.
  • Expert-level experience with Asana and designing scalable SOPs (System for Writing Systems).
  • Disciplined execution mindset with the ability to proactively identify and remediate performance risks ("Follow the Smoke").
  • Experience overseeing time-tracking, attendance systems, and related compliance processes.
  • Ability to work full-time on Philippine Time (Philippine Time Zone) and operate effectively in a remote environment.
  • Preferred: experience using AI and automation tools (e.g., GeniusAI) to optimize workflows.
  • Preferred: financial acumen to analyze labor-to-GP ratios and time-tracking variances.

Benefits

  • Salary: Php 100,000 per month (depending on work experience).
  • Full-time, remote position with permanent work-from-home arrangement.
  • Work schedule aligned to Philippine Time Zone, Monday to Friday with weekends off.
  • Observance of Philippine holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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