COO

9 hours, 23 minutes ago
Executive
Operations
AIRTM

AIRTM

Airtm: Empowering digital entrepreneurs & gig workers with a borderless platform for money transfers, offering 500+ payment methods for instant, commission-free transactions.

Internet Software & Services
201-500
Founded 2015
$25M raised

Description

  • Own the company-wide operating cadence, including annual objectives, OKR cycles, team-level key results, and business rhythms.
  • Drive cross-functional execution across Product, Marketplace, Pricing & Revenue, Finance, and Compliance.
  • Own payments operations outcomes, including payout success rates, corridor reliability, partner performance, and incident response.
  • Partner with Finance on treasury and liquidity to ensure reliable payment execution.
  • Operationalize compliance requirements through fraud operations, market entries and exits, and scalable business processes.
  • Own customer and enterprise operations, including support quality and cost, enterprise partner SLAs, and onboarding performance.
  • Improve operational cost-to-serve and time-to-launch for new markets.
  • Use data to challenge priorities and ensure teams deliver against company objectives and CEO strategy.

Requirements

  • 10+ years of operations leadership experience.
  • At least 5 years of experience in fintech, payments, or crypto, ideally owning money movement operations.
  • Experience operating in emerging markets; LATAM experience is strongly preferred.
  • Understanding of fragmented banking systems, currency volatility, and informal economies.
  • Working knowledge of money-movement compliance, including MSB/VASP frameworks, AML programs, and regulator and banking-partner relationships.
  • Experience scaling operations through a significant volume increase, such as 3–10x growth.
  • Ability to work effectively with finance and revenue leaders using data and unit economics.
  • Fluency in Spanish and English, with comfort working across LATAM.
  • Hands-on experience with stablecoins, USDC rails, or two-sided liquidity challenges (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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