Senior Use-Case Lead – Fraud & Account Protection

9 hours, 31 minutes ago

Aduna Global

Aduna Global aggregates standardized mobile-network APIs from multiple communications service providers and provides developers, enterprises, hyperscalers, CPaaS providers, system integrators, and software vendors access through a unified platform.

Telecommunications / computer networking products
51-200
Founded 2024

Description

  • Own the Fraud & Account Protection use-case family, including fraud prevention, fraud risk, scam prevention, account takeover, and account protection.
  • Develop technical, commercial, and industry narratives covering market trends, competitive positioning, challenges, urgency, and measurable outcomes.
  • Translate mobile network signals and related capabilities into fraud reduction, risk mitigation, operational efficiency, and customer-experience value propositions.
  • Create and validate thought leadership, value frameworks, use-case narratives, customer stories, and ROI materials for executive and practitioner audiences.
  • Deliver domain expertise through executive briefings, partner sessions, workshops, webinars, conferences, and industry engagements.
  • Support strategic Lighthouse opportunities with Sales and ecosystem partners by connecting customer challenges to mobile network capabilities.
  • Advise partners on shaping and unblocking opportunities while they retain responsibility for solution delivery.
  • Engage selected banks, fintechs, enterprises, and digital platforms to understand challenges and support partner-led opportunities.
  • Mentor Content & Enablement Specialists and provide direction to turn domain insights into scalable enablement assets.
  • Collaborate with Product, Sales, Supply, Services, Marketing, Developer Advocacy, and partners to ensure accurate and consistent narratives.

Requirements

  • 7+ years of hands-on experience in fraud prevention, fraud risk, scam prevention, account protection, account takeover, trust and safety, risk management, or related disciplines.
  • Practical expertise in fraud prevention and risk management, scam prevention, account protection, account takeover, fraud strategy, controls, decisioning, analytics, or mobile identity and verification solutions.
  • Experience working within, serving, or advising organizations responsible for fraud, risk, account protection, or trust and safety programs.
  • Ability to translate complex technical capabilities into commercial narratives, ROI, risk reduction, compliance benefits, and customer-experience improvements.
  • Experience creating thought leadership, industry perspectives, value propositions, executive presentations, or customer-facing narratives.
  • Strong verbal, written, presentation, and facilitation skills for technical, business, partner, and executive audiences.
  • Experience delivering executive briefings, workshops, webinars, industry sessions, or similar expert-led engagements.
  • Strong mentoring and cross-functional collaboration skills; ability to operate as a senior individual contributor without formal people management.
  • Experience in financial services, fintech, payments, fraud technology, cybersecurity, risk, or trust and safety preferred.
  • Familiarity with Network APIs, telecommunications, mobile network capabilities, digital identity ecosystems, and partner-led go-to-market motions is preferred.

Benefits

  • Flexible role open to candidates in the United States, Canada, Spain, Poland, and Croatia.
  • Remote-working options, subject to local employment arrangements.
  • Inclusive workplace that welcomes applicants from diverse backgrounds.

Interested in this position?

Apply directly on the company website

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