Account Manager

1 week, 6 days ago
Full-time
Junior
Customer and Technical Support
RTB House

RTB House

RTB House specializes in providing advanced retargeting technology powered by deep learning algorithms, enabling brands to create highly personalized marketing campaigns that effectively engage online shoppers and drive conversions in a cookieless envi...

Media
251-1K
Founded 2012

Description

  • Own the client relationship after sale and serve as the primary point of contact for assigned accounts.
  • Build strong client relationships through regular meetings and communication via phone, video, and email.
  • Manage customer requests with clear, concise, and timely communication.
  • Maintain deep knowledge of RTB House products and services.
  • Lead ad campaign launches and coordinate communication across internal teams.
  • Provide regular campaign performance reporting and QBR presentations.
  • Support account development and growth strategy for major U.S. and global brands.
  • Focus on performance optimization, client retention, and account growth.

Requirements

  • 3+ years of experience in adtech or an agency role managing online advertising campaigns for clients.
  • 2+ years of experience in a client-facing role.
  • Bachelor’s degree.
  • Experience organizing data in Excel and PowerPoint to present insights and recommendations.
  • Strong customer service mindset with the ability to anticipate client needs and exceed expectations.
  • Excellent multitasking and organizational skills across multiple clients and requests.
  • A data-driven mindset with strong analytical and problem-solving skills.
  • Positive, motivated, and resourceful attitude with a willingness to learn.
  • Ability to work in the United States, with preference for candidates in the Eastern or Central time zones.

Benefits

  • Permanent remote work, in-office work, or a hybrid arrangement.
  • Base salary range of $93,000 to $123,000, exclusive of bonuses and benefits.
  • 100% employer coverage of the medical insurance premium.
  • Matching 401(k) plan.
  • Vacation days and sick days.
  • Office stipend plus phone or internet stipend.
  • Stipend for external training and courses.
  • Performance bonus eligibility.

Interested in this position?

Apply directly on the company website

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