Patient Coordinator Team Lead

4 hours, 3 minutes ago
Full-time
Lead
Customer and Technical Support
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Coordinate administrative and operational healthcare processes.
  • Communicate professionally with patients, providers, and internal teams.
  • Maintain accurate records, documentation, and scheduling information.
  • Support appointment coordination and follow-up activities.
  • Assist with intake, administrative workflows, and operational support tasks.
  • Track outstanding documentation and ensure timely follow-up.
  • Maintain professionalism and confidentiality in all communications and records.
  • Support reporting, scheduling, and healthcare administrative tasks.
  • Collaborate with internal teams to ensure efficient workflow management.
  • Assist with additional administrative and coordination tasks as required.

Requirements

  • Bachelor’s degree (BA/BS) is highly preferred.
  • Previous experience in healthcare administration, medical coordination, intake, or administrative support is preferred.
  • RN, Medical Assistant, or similar healthcare experience is preferred.
  • Strong communication and interpersonal skills are required.
  • Excellent organizational and multitasking abilities are required.
  • Experience using Microsoft Teams is preferred.
  • Experience using medical software is preferred.
  • Tech-savvy with the ability to quickly learn new systems and platforms is required.
  • Strong attention to detail and problem-solving skills are required.
  • Ability to work independently in a remote environment, with a reliable internet connection and suitable home office setup.
  • Experience working with U.S.-based healthcare environments is an advantage.

Benefits

  • Full-time remote work from home.
  • Comfortable working U.S. hours (9am-5pm EST).

Interested in this position?

Apply directly on the company website

Apply Now

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