Intake & Scheduling Specialist

4 hours, 4 minutes ago
Full-time
Junior
Customer and Technical Support
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Coordinate intake scheduling and appointment management for clients and families.
  • Communicate professionally with families, clinical staff, and internal teams.
  • Manage intake workflows, scheduling updates, and documentation processes.
  • Maintain accurate client records and scheduling information.
  • Coordinate follow-ups and ensure timely communication regarding appointments and intake requirements.
  • Support operational and administrative intake processes.
  • Track scheduling updates, cancellations, and intake-related concerns.
  • Assist with reporting, documentation, and workflow coordination.
  • Maintain professionalism, confidentiality, and accuracy in all communications and records.
  • Support additional administrative and scheduling tasks as required.

Requirements

  • Bachelor’s degree (BA/BS) is highly preferred.
  • Previous experience in scheduling, intake coordination, healthcare administration, customer service, or administrative support is preferred.
  • Excellent communication skills are required.
  • A calm, professional, and customer-focused approach is required.
  • Strong attention to detail and organizational abilities are required.
  • Experience using Microsoft Teams is preferred.
  • Experience using Qglobal is preferred.
  • Experience using IntakeQ is preferred.
  • Ability to work independently in a remote environment.
  • Strong multitasking and problem-solving abilities.
  • Reliable internet connection and a suitable home office setup.
  • Experience working with U.S.-based healthcare or ABA environments is an advantage.

Benefits

  • Full-time remote work from home.
  • Comfortable working U.S. hours (9am-5pm EST).
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

Apply Now

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