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Freelance Client Delivery & Operations Manager (Pharmaceutical Projects)

1 hour, 2 minutes ago
United Kingdom
Contract
Senior
Program Manager
Project and Program Management
Agile Digital Marketing
Apply Now
Pickle

Pickle

Pickle provides administrative and operational support tailored for executives and teams, focusing on enhancing productivity and managing growth in modern remote and hybrid work environments.

Professional Services
View All Jobs 4

Description

  • Manage and grow assigned pharmaceutical client accounts.
  • Build trusted relationships with stakeholders at all levels and serve as the day-to-day client lead.
  • Lead end-to-end delivery of multiple pharmaceutical marketing, communications, education, and event projects.
  • Coordinate freelance and cross-functional teams across creative, copy, QA, digital, and events.
  • Develop and maintain project plans, timelines, schedules, and delivery updates.
  • Ensure projects are delivered on time, within scope, and to regulatory standards.
  • Manage risks, dependencies, escalations, feedback, and issue resolution proactively.
  • Maintain visibility across active projects and account performance.
  • Collaborate with leadership to improve workflows, operations, systems, and client experience.
  • Identify opportunities for account growth, client engagement, and continuous improvement.

Requirements

  • Proven experience managing pharmaceutical or healthcare communications projects.
  • Strong background in both client/account management and project delivery.
  • Experience delivering print and digital marketing assets within regulated environments.
  • Working knowledge of ABPI Code requirements.
  • Working knowledge of Veeva Vault workflows and approval processes.
  • Experience managing multiple projects and stakeholders simultaneously.
  • Comfortable working independently within a fast-paced remote environment.
  • Strong commercial awareness with the ability to identify account growth opportunities.
  • Excellent organisational, communication, and stakeholder management skills.
  • Experience working with freelance or distributed delivery teams is desirable.
  • Exposure to project management methodologies such as Agile, Waterfall, PRINCE2, or similar is desirable.
  • Experience using project management and collaboration tools is desirable.
  • Healthcare agency, pharma communications, medical education, or events experience is desirable.
  • Degree qualification or equivalent industry experience is desirable.

Benefits

  • Fully remote, home-based role within the UK.
  • Flexibility required to support project and client delivery needs.
  • Occasional travel may be required for client meetings or workshops.
  • Real ownership, autonomy, and influence across client delivery and operational excellence.
  • Opportunity to grow into greater project ownership.
  • Exposure to multiple projects and delivery teams.
  • Collaborative, fast-paced environment with strong development potential.

Interested in this position?

Apply directly on the company website

Apply Now

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