End to end Saturation Support Assistant (Content Moderation)

4 days, 4 hours ago
Full-time
Junior
Customer and Technical Support
Philippine Outsourcing & BPO Call Center Services

Philippine Outsourcing & BPO Call Center Services

SuperStaff is a comprehensive outsourcing solutions provider offering call center services in the Philippines, US, and Colombia. With a focus on reducing costs and increasing productivity, SuperStaff provides multilingual call center support, customer ...

Professional Services
51-250
Founded 2009

Description

  • Perform end-to-end handling of saturation listings, including detection, cleansing, investigation, and categorization.
  • Identify and detect saturation listings across multiple e-commerce and online platforms.
  • Conduct thorough cleansing and investigation of detected listings to determine whether they are counterfeit or legitimate in accordance with established guidelines.
  • Accurately categorize each listing and document all relevant information for reporting to the client.
  • Maintain consistent and professional communication with the client regarding findings, updates, and clarifications.
  • Ensure weekly saturation detection outputs are processed and completed within required timelines.
  • Use the Unified View system to complete cleansing, investigation, and categorization tasks accurately and efficiently.
  • Maintain accuracy, consistency, and timely completion of assigned listing review work.

Requirements

  • At least 1 year of experience as a content moderator.
  • Good communication skills, both verbal and written.
  • Excellent multitasking and organizational skills.
  • Strong attention to detail.
  • Ability to work with minimal supervision.
  • Experience in back-office or data entry work.
  • Experience with repetitive work.
  • Experience working in a fast-paced environment.
  • Basic understanding of databases.
  • Capability to perform detection, cleansing, and investigation tasks.

Benefits

  • HMO with 1 free dependent upon hire.
  • Life insurance.
  • 20 PTO credits upon regularization.
  • Great company culture.
  • Career growth and learning opportunities.
  • Annual performance review and increase.
  • Equipment provided.
  • Day shift schedule.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Procurement Expeditor

Lawazem 1-10 Commercial Services & Supplies

LAWAZEM is hiring a Procurement Expeditor to support its procurement team by tracking purchase orders and ensuring the timely delivery of materials and services.

1 hour, 12 minutes ago

Norwegian Speaking Customer Support Jobs - Paid Relocation To Sofia

Mercier Consultancy Professional Services

Mercier Consultancy is hiring a Norwegian-speaking Customer Support Representative in Sofia to serve as the main contact for Norwegian-speaking customers and deliver high-quality service and issue resolution.

1 hour, 29 minutes ago

Member Enrollment Coordinator

PrudentRx 51-250 Biotechnology

PrudentRx is hiring a remote Member Enrollment Coordinator to support patients by handling copay assistance program enrollments and related member inquiries through inbound and outbound call center work.

CRM HIPAA Salesforce
1 hour, 51 minutes ago

German Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation

Mercier Consultancy Professional Services

Mercier Consultancy MD is hiring a German Speaking Customer Solutions Agent in Sofia, Bulgaria to provide customer support and resolve inquiries for German-speaking clients in an international work environment.

CRM
1 hour, 55 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers