Polish Speaking Customer Support Jobs - Paid Relocation To Sofia

3 hours, 23 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver customer support to Polish-speaking customers via phone, email, and chat.
  • Respond to customer inquiries about products, services, and account issues.
  • Resolve complaints and troubleshoot problems promptly and professionally.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with teams to improve customer service processes and protocols.
  • Stay up to date on product knowledge and company policies.

Requirements

  • Fluent in Polish, both written and spoken.
  • English proficiency is a plus.
  • Experience in customer service or support roles is preferred.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Willingness to relocate to Sofia with paid relocation support.
  • Familiarity with customer support software is advantageous.
  • Positive attitude, adaptability, and eagerness to learn.

Benefits

  • Competitive monthly salary.
  • Paid relocation package.
  • Fully paid training.
  • Health insurance.
  • Additional benefits and perks.

Interested in this position?

Apply directly on the company website

Apply Now

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