Irish Speaking Support Specialist - Work In Sofia - Paid Relocation

1 hour, 41 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond promptly and professionally to customer queries in Irish via phone, email, and chat.
  • Assist customers by providing accurate information and resolving issues efficiently.
  • Maintain detailed records of customer interactions and follow up when necessary.
  • Collaborate with internal teams to address and resolve complex issues.
  • Keep up to date with company products, services, and policies to support customers effectively.
  • Contribute ideas to improve customer support processes and service quality.

Requirements

  • Fluency in Irish, both spoken and written, is essential.
  • English proficiency is beneficial.
  • Experience in customer support or a related role is preferred.
  • Strong communication and interpersonal skills with a customer-oriented mindset.
  • Ability to work efficiently in a fast-paced and dynamic environment.
  • Familiarity with CRM software and customer service tools.
  • Positive attitude, proactivity, and willingness to collaborate with the team.
  • Willingness to relocate to Sofia with paid relocation assistance.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • 1,500 Euro signing bonus.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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