Amazon Inventory Recovery & Unfulfillable Specialist

6 hours, 18 minutes ago
Full-time
Junior
Data Science and Analytics
lago

lago

lago connects talented individuals from emerging markets with high-quality remote job opportunities, facilitating professional growth and increased earnings for both workers and agencies.

Professional Services

Description

  • Monitor and manage unfulfillable inventory reports in Amazon Seller Central on a daily basis.
  • Classify unfulfillable units by disposition type and coordinate removal, disposal, regrade, or repackaging workflows.
  • Maintain accurate records of unfulfillable inventory counts, trends, and resolution actions.
  • Build dashboards or trackers to report unfulfillable inventory KPIs to account managers and clients.
  • Identify lost and damaged inventory using Amazon fulfillment reports and file, track, and follow up on claims until resolution.
  • Reconcile shipped quantities against Amazon-received quantities and document short-receives, over-receives, and missing units.
  • Submit research requests and claims for inbound discrepancies within Amazon’s required timeframes.
  • Monitor stranded inventory reports, resolve listing-side issues, and escalate unresolvable cases to Amazon or account management.
  • Track stranded inventory aging and flag units approaching long-term storage fee thresholds.
  • Audit reimbursement reports, file manual reimbursement cases, and report recovery amounts on a monthly basis.

Requirements

  • 2+ years of hands-on experience managing Amazon FBA inventory operations in Seller Central or Vendor Central.
  • Demonstrated experience with unfulfillable inventory workflows, removal orders, and disposition management.
  • Proficiency with Amazon FBA inventory reports, reconciliation tools, and Seller Support case management.
  • Strong Excel or Google Sheets skills, including building and maintaining reconciliation trackers and exception logs.
  • High attention to detail and ability to manage multiple cases and SKUs simultaneously.
  • Comfortable working independently with minimal supervision in a remote environment.
  • Strong written communication skills in English for clear Seller Support cases and internal status updates.
  • Experience using third-party reimbursement or audit tools such as GETIDA, Helium 10, or Seller Investigators is preferred.
  • Familiarity with Amazon reimbursement policies and claim windows for lost, damaged, and inbound shipment claims is preferred.
  • Experience working with multiple seller accounts or in an agency/managed services environment, plus background in eCommerce operations, supply chain, or logistics, is preferred.

Benefits

  • Remote work from anywhere with a global team.
  • Work-life balance supported by a remote-friendly schedule.
  • Growth opportunities to shape the role and grow with the team.
  • Innovative, data-driven culture focused on solving operational challenges.
  • Opportunity to work in a rapidly evolving market.

Interested in this position?

Apply directly on the company website

Apply Now

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