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Forward Deployed Solutions Lead

2 weeks, 3 days ago
United States
Full-time
Senior
Solutions Engineer
Software Development
AWS Azure CI/CD Docker GCP Git GitHub JavaScript JSON Kubernetes Node.js REST API SIEM Splunk
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Cribl

Cribl

Cribl provides a unified data management platform specifically designed for IT and security data, enabling users to explore, collect, process, and access their data at scale while offering enhanced control and flexibility in managing their data workflows.

IT Services
251-1K
Founded 2018
$402M raised
View All Jobs 56

Description

  • Act as the embedded engineering partner for a select portfolio of strategic customers and build long-term trust through real-world solutions.
  • Design, build, and operate customer-specific integrations that make Cribl fit naturally into existing tooling and workflows.
  • Develop REST collectors, custom event sources and destinations, webhook handlers, and platform connectors.
  • Extend Cribl Search with customer-specific datasets, dashboards, saved searches, knowledge objects, and enrichment pipelines.
  • Create creative, supportable solutions for requirements that are ahead of the product roadmap or outside core product capabilities.
  • Partner with Product and Engineering to convert recurring patterns into features, Packs, and officially supported integrations.
  • Build reusable Packs, solution assets, templates, and internal tooling that accelerate delivery across teams.
  • Solve complex data normalization, enrichment, and routing challenges using JavaScript/Node.js, regex, lookup tables, and Cribl’s processing framework.
  • Collaborate with Field CTOs, CSEs, and Professional Services consultants on strategic customer programs and architecture decisions.
  • Produce design docs, runbooks, and as-built architecture reports, and support customers in production troubleshooting and issue validation.

Requirements

  • 5+ years of hands-on experience in software engineering, solutions engineering, or forward deployed/professional services engineering in a SaaS, cloud, or security software environment.
  • Strong proficiency in JavaScript/Node.js for pipeline logic, REST integrations, and custom functions, with solid engineering practices including testing, version control, and CI/CD.
  • Experience designing and implementing production-grade backend services and integrations, including RESTful APIs, authentication, and UI interfaces.
  • Experience designing end-to-end architectures spanning telemetry collection, pipelines, storage, and search/analytics, with trade-offs across cost, performance, and reliability.
  • Hands-on experience with at least one major cloud provider: AWS, Azure, or GCP, including IAM/permissions, networking, and object storage in production.
  • Experience owning production services or integrations, including observability, alerting, runbooks, and incident response or on-call-style rotations.
  • Ability to lead customer discovery and architecture sessions, translate ambiguous requirements into technical designs, and communicate trade-offs to technical and non-technical stakeholders.
  • Deep familiarity with the observability, security, and logging ecosystem, including SIEM platforms such as Splunk, Sentinel, QRadar, and XSIAM.
  • Solid understanding of IT and security data formats such as JSON, syslog, CEF, LEEF, multiline logs, and custom vendor formats.
  • Comfort working hands-on in customer environments, including using Cribl UIs, deploying configurations, validating data flows, and troubleshooting production issues.
  • Strong written communication skills for design docs, architecture diagrams, and customer-facing artifacts.
  • Ability to work occasionally outside standard hours across multiple time zones.
  • Bonus points: Cribl Certified Engineer (CCOE) or equivalent Cribl product expertise.
  • Bonus points: experience extending or building on search and analytics platforms, data pipeline development, security data engineering, or large-scale log management infrastructure.
  • Bonus points: familiarity with containerized deployments such as Docker and Kubernetes.
  • Bonus points: prior open source contributions or publishing integrations, Packs, or tooling to a community marketplace.
  • Bonus points: exposure to enterprise MSA/SOW-based delivery and services-oriented engineering work.
  • Bonus points: ability to travel occasionally for customer workshops or team events.

Benefits

  • Salary range of $161,200 to $268,700, depending on geographic location and experience.
  • Competitive benefits package including health, dental, and vision insurance.
  • Short-term disability and life insurance.
  • Paid holidays and paid time off.
  • Fertility treatment benefit.
  • 401(k) plan.
  • Equity.
  • Eligibility for a discretionary company-wide bonus.

Interested in this position?

Apply directly on the company website

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