Inside Sales Representative

1 hour, 20 minutes ago
Full-time
Junior
Sales and Business Development
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Build and maintain relationships with dealer accounts to drive buying and selling activity.
  • Act as a liaison between dealers, outside sales representatives, and auction personnel.
  • Provide prompt customer service across phone, email, and in-person interactions and escalate serious issues when needed.
  • Conduct daily outbound sales calls to solicit new business, discuss inventory needs, and promote auction events and services.
  • Advise dealers on pricing strategy using market valuation data and monitor performance against targets.
  • Educate customers on digital platform tools and available services.
  • Prepare for and support auction day activities, including inventory walkthroughs, dealer engagement, and post-sale offers.
  • Analyze pre- and post-auction reports to identify trends and opportunities and share findings with dealers and internal teams.
  • Log customer interactions and follow-ups in the company CRM in real time.
  • Coordinate with internal departments to ensure accurate marketing of sale inventory and maximize vehicle exposure.

Requirements

  • 1–3 years of inside sales, account management, or customer service experience.
  • High school diploma or GED preferred.
  • Automotive or auction experience preferred.
  • Strong communication, organizational, and computer skills.
  • Proficiency with CRM tools, Salesforce, and Google Workspace products.
  • Ability to work in a fast-paced environment.
  • Must be 18 years of age.
  • Must have a valid driver’s license that meets company requirements.
  • Hiring is contingent on passing a complete background check.
  • This role is not eligible for visa sponsorship.

Benefits

  • Pay range of $20–$22 per hour.
  • Competitive pay.
  • Quality benefits.
  • Holiday and paid time off.
  • Education and equipment reimbursement programs.
  • Matching 401(k).
  • Career path opportunities.

Interested in this position?

Apply directly on the company website

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