Head of Product, Square Trust & Safety

5 days, 17 hours ago
Full-time
Lead
Product Management
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009

Description

  • Set the Square-wide Trust and Safety strategy across multiple time horizons and embed trust considerations into seller-facing products and experiences.
  • Unify the Risk and Identity organizations into a cohesive product function with shared platforms and aligned priorities.
  • Lead product coverage across Identity Verification, Risk Management, Disputes, Fraud Prevention, Compliance, and Internal Tooling.
  • Own the seller trust initiative from onboarding through account management and remediation.
  • Partner with regulatory bodies, compliance teams, and identity verification providers to support partnerships and integrations.
  • Drive accountability for Risk Loss Rate, Seller Trust metrics, access expansion for trusted sellers, and ecosystem health.
  • Shape GTM and product strategy by interpreting regulatory requirements, compliance frameworks, and fintech market dynamics.
  • Prioritize work across Risk and Identity while influencing trust and compliance investments across Square products.
  • Validate strategies through seller research, experimentation, and regulatory analysis to measure impact on trust and fraud prevention.
  • Coordinate execution across Product, Engineering, Compliance, Legal, and Operations to deliver Trust and Safety initiatives.

Requirements

  • 8+ years of product management experience.
  • Experience leading product teams across multiple product areas.
  • Track record of successful platform or infrastructure product development.
  • Experience with trust and safety, risk, identity, or compliance products.
  • Proven ability to drive cross-functional alignment across large organizations.
  • Experience managing regulatory requirements and compliance-driven product development.
  • Experience with payments or fintech products is preferred.
  • Background in fraud prevention, identity verification, or KYC/AML is preferred.
  • Experience unifying or merging product organizations is preferred.
  • Track record with both internal tooling and customer-facing product development is preferred.
  • Familiarity with ML/AI-powered risk and fraud detection systems is preferred.
  • Experience with identity verification providers such as Veriff, Onfido, Persona, or Jumio is preferred.
  • Knowledge of global regulatory frameworks such as FATF, AMLD, GDPR, or CFPB is preferred.

Benefits

  • Starting pay of $304,500 to $456,700 USD, depending on location and experience.
  • Remote work options.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning benefits.
  • Inclusive interview process with reasonable accommodations for disabled applicants.

Interested in this position?

Apply directly on the company website

Apply Now

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