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Investigations Specialist (Remote)

1 week, 2 days ago
United States
Full-time
Entry Level
Customer Support
Customer and Technical Support
Apply Now
ABC Legal Services

ABC Legal Services

ABC Legal Services is the nation's leading service of process and court filing company, providing fast, accurate, and compliant service of process and e-filing in the U.S. and 75 countries globally. With a focus on technology and efficiency, ABC Legal ...

Specialized Consumer Services
251-1K
Founded 1974
View All Jobs 33

Description

  • Conduct investigations to locate individuals and businesses for service of process.
  • Review findings and cross-reference prior order information to support case decisions.
  • Communicate investigation findings to customers and co-workers to advise on next steps.
  • Answer investigation-related phone calls and emails.
  • Update procedural documents and review existing procedures.
  • Work toward daily goals as part of the Investigations Team.
  • Support a fast-paced office environment while handling sensitive order information.

Requirements

  • High School Diploma or GED is required.
  • At least 6 months of related experience is required.
  • Experience in an office environment and/or customer-facing position is preferred.
  • Ability to work remotely with a strong work ethic.
  • Reliability and ability to maintain high levels of confidentiality with privileged information.
  • Excellent interpersonal skills and ability to communicate effectively with peers.
  • Openness to learning new things and responding positively to feedback.
  • Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) with company matching.
  • Paid time off.
  • 7 paid company holidays plus 4 floating holidays per year.
  • Life insurance and AD&D insurance.
  • Long-term disability coverage.
  • Health Care Reimbursement Flexible Spending Account and Dependent Care Flexible Spending Account.
  • Employee Assistance Program and pet insurance.

Interested in this position?

Apply directly on the company website

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